The fit of our products is oversized. However, you can check the sizing of each product in the corresponding product size guide. You can also guide yourself based on the model’s height and the size they are wearing.
If you still have doubts regarding which size you should order, please do not hesitate to contact us here.
We currently accept the following payment methods:
Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Clearpay, and, Klarna.
Even though this rarely occurs, mistakes can happen; hence, you might receive the wrong product. In this case, contact us here.
If your pament failed at our checkout page, we recommend you clear your cache and cookies, or even use a different payment method. If your payment still fails, please contact us.
Since shipping varies significantly depending on the destination, please check our shipping policy for the estimated shipping times.
As soon as an order enters our system, it is transferred and shipped as early as possible. During times of high demand, this process might take longer than usual.
When your order ships, you will receive an email from the shipping company containing the tracking information of your order.
We use different couriers to get customers their orders as quickly and efficiently as possible. Once your order has shipped, you will receive an email from the corresponding courier. As well as any relevant tracking information you might need.
Our shipping couriers are exclusively TIPSA, GLS, and UPS.
If you are not entirely satisfied with your recent Scuffers order. We will gladly accept any items that are in new condition and have not been worn, washed, or altered.
All returns and exchanges must be done according to the guidelines of our Return and Exchange Policy.
We allow up to 14 days since you receive your order to request a return or exchange.
Yes. Any returns from mainland Spain will have a charge of 6€ if you select a home pickup or, 4€ if its dropped off at a pick up point . For other returns, please check our Returns and Exchange page.
Please allow up to 14 days for us to receive and process your return. You will receive an email notification upon the completion of return processing. For mainland Europe returns, you can request an instant refund via Reveni.
To ensure that your garments last longer, we recommend you follow the washing instructions on the label.
Although it is not usual that customers receive falulty items, sometimes they might have a manufacturing flaw. In that case, we do offer exchanges/returns. Bear in mind this incident should be reported to us immediately through here.