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FAQS BLACK FRIDAY

When does Black Friday start?

General access to the Black Friday campaign will start on TUESDAY 26st at 21:00 (CET). Users with the early access password will be able to access one hour earlier, at 20:00 (CET) on the same day.

How can I get early access to Black Friday?

To get early access for TUESDAY at 20:00 (CET) you will need to fill out this form.

How long will it take to ship during Black Friday?

It is possible that orders placed during the next two weeks may experience some delays. Our logistics warehouse will do everything possible to meet the established times.

Can I use a discount code on items that are included in the Black Friday sale?

The only time you will be able to use an additional discount code is during early access, where you can enjoy an extra 5% discount.

During the week of Black Friday no additional discounts can be applied to those already offered. However, gift cards can be used.

Can I return items from the Black Friday Sale?

Only during Black Friday until the end of Christmas, we'll provide a extended period for exchanges and returns. From November 26st to January 16nd, as long as it complies with the return and exchange policy regarding the quality and condition of the items.

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